Award winning professional speaker, trainer and retailer, Keith has learnt that positive results come from a variety of experiences, both good and bad and that we often learn best when faced with challenging and difficult situations. "It's not what happens to you, it's how you respond." Keith having run businesses of over 1000 people is no stranger to success and it is through his contact with people and his operations experience that has given him the expertise and practical knowledge so essential in his work. Unlike other motivational speakers or trainers, he has the ability to relate this experience into the coherent, compelling and exciting style which has made him sought after by some of Britain's most prestigious and notable businesses. Keith's operations background and results focus has given him the credibility and pedigree which people in business look for when taking on a training partner. He understands that the process of learning is about making mistakes and being able to pick yourself up and try, try again. Indeed, it is his sincerity in his approach and his ability to convey a simple message which has gained Keith the positive recognition from his fellow professionals and companies alike. It's all about the substance as well as the style. Keith has worked in the service industry for over 15 years employing over 1000 people in his last business. He has taken 'award losing', loss-making businesses, on the brink of being sold, back into the realms of profitability after a matter of months. His training and developmental focus has equally contributed to the operational success of these businesses. This culminated in his last business gaining a National Training Award for the dramatic skill shift and improvement in the people. Keith's belief is that people learn best when they are having fun, being challenged and given practical knowledge that they can apply back in the workplace. Keith's profile Award winning trainer and retailer. Find out more... Jane's profile A member of the ILM and CIPD. Find out more... Free monthly email newsletter Enter your email address below to subscribe to our monthly personal e-zine with facts and tips on the latest techniques in communication!